Troubleshooting

WARNING: If you delete the Scout app your videos in the Scout folder of the Files app will also be deleted.  You will need to save your…

We give you several messages if you have low storage before and during recording:

1. If you have over 10 GBand press record, you will not see a…

1. To reset your password, go to www.scout-bot.com.
2. Select Log In at the top right or in the menu.
3. Select Forgot password?
4. Enter your email and select

If you have saved your presets in Assist Mode and exited Edit Presets, but your Scout Bot will not pan, check to see if it will pan in Manual…

This issue was fixed in version 1.4.182

If you're on version 1.4.182+ and your bot still spins 360 then your batteries are low and need to be…

If the Scout App is unable to find your Scout Bot, try these fixes.

1. Make sure the Scout Bot is turned on by long-pressing the power button on the…

If your remote causes any of the following issues, change your batteries.  The remote requires 2, CR1632 batteries.  

1. Zooming…

If you remote is not responsive, try these fixes:

1. Force close the Scout App and then launch the Scout App again.  Connect to your Scout Bot…