If you remote is not responsive, try these fixes:

  1. Force close the Scout App and then launch the Scout App again.  Connect to your Scout Bot or Pivo and then try to zoom in.  
  2. If fix 1 does not work, try pairing the remote to your Scout Bot or Pivo.  To pair the remote:
    1. Press the power button on the Scout Bot 3 times in quick succession.  The power button will flash white, indicating the device is ready to pair with the remote.
    2. Press and hold the (+) button on the remote until you hear 3 quick beeps and the power button turns blue again.  This indicates that the paring in complete and the remote should now control your Scout Bot.
  3. If fix 1 and 2 do not work, please change the batteries in your remote.  The remote takes 2, CR1632 batteries.